E-COMMERCE SHOPPING CART
Epoch Online is an authorized developer for several of the most powerful, flexible, and widely-used ASP.NET E-Commerce systems. These carts provide the backbone for more than 30,000 e-commerce sites, including stores owned by Kodak, British Airways, 3M, Timex, Hot Pockets, HP, and more. They include all the most desirable features and offer hundreds more:
- All standard payment options with preset interfaces for popular gateways and card processors
- Multiple shipping methods and pricing with realtime data exchange with major vendors
- Discounts, sales, coupons, gift cards, gift registries, partial payments, phone orders
- Featured products, customizable attributes (size, color, etc.), kits with multiple-products
- Persistent shopping carts, wish lists, order history, product reviews, product finder
- Order and shipping management, inventory control, customer relations and marketing
Although most shopping carts are fairly easy to use after they've been properly set up, they aren't really plug and play applications. Epoch Online can help you get the most for your investment by tailoring the software to fit your operation, getting it up and running quickly, and training your staff to use it. More importantly, we'll go beyond the shopping-cart program itself to help you integrate an ecommerce system into your business.
We'll help you choose the best package and features
Shopping cart manufacturers may offer a half dozen packages with an overwhelming number of options. We can help you find a cost-effective solution that has the features you need now and the capability to grow with your business into the future.
We'll help you install the software
We can lend our expertise and experience to help your IT staff with the installation or take full control of it ourselves. Whether we deploy on your network or host the system for you, we'll configure the necessary hardware and perform a secure installation of all software to PCI standards.
We'll configure the program functions
We will adjust and customize the software so that it performs the tasks you want the way you want them done. We'll activate the desired features, set the appropriate options, and perform any custom programming that's needed to make your store work as planned.
We'll incorporate the store into your existing design
We'll make sure your storefront and all its elements are compatible with your pre-existing or preferred design scheme. We'll modify the graphics, adjust the colors, rearrange the elements, and produce any custom graphics or original programming that's necessary to maintain the proper look and feel of your site. Of course, we can design a new site for you from scratch as well.
We'll help integrate the cart software with your other systems
To provide the greatest value to your business, your e-commerce software needs to work in conjunction with other core systems and databases like accounting, product catalog, pricing, inventory, purchasing, and CRM. We will work with you to integrate these systems wherever possible. In some cases this may mean transferring the primary responsibility for some functions (inventory control, for example) to the cart system; while in others it may mean configuring an interface for the the cart to exchange data with another system (accounting, for example).
We'll help you set up your payment methods, merchant account, security measures, and shipping options
The two basic elements of a retail transaction -- delivering a product or service in exchange for a payment -- become a little more complicated when they are initiated online. We'll make it as safe and simple for you and your customers to transact business in cyberspace as it would be at the corner drugstore.
We'll give you a single source of support
Epoch Online will support your entire e-commerce operation. You can look to us for help with any problems or malfunctions, for information about features and procedures, and for advice on your business operations.